Housing and Homelessness Response Service
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Footprints Community (Footprints) is not new to providing services to people in need, especially those with housing needs. Recently, we were successful in obtaining specialist homelessness services funding from the Department of Communities, Housing and Digital Economy which allowed us to launch our Housing and Homelessness Response Service (HRS) in November 2021. The service is funded until June 2025.

Footprints HRS provides mobile and outreach supports to individuals and families who are homeless or at risk of homelessness across the Redlands, Wynnum, Southern Moreton Bay Islands and North Stradbroke Island (Minjerribah). HRS also provides on the ground care coordination and support to enable individuals and families to move out of homelessness and have the right supports in place to maximise their independence, and improve health, wellbeing and quality of life. The team are located and working from the Bayside Housing Service Centre, which allows for a great partnership with housing staff.

On 20 December 2021, members of HRS and our outreach homeless bus SUSO had the pleasure of meeting with Mr Don Brown MP and Ms Kim Richards MP at the Redlands Performing Arts Centre. The meeting was an opportunity for the two MPs to discuss the need for this service in their communities, gain an insight into how this service is
benefitting their communities and lend their support to HRS.

Footprints Housing and Homelessness Response Service photo1Showing support for Footprints Housing and Homelessness Response Service
Standing L to R: Gary Courtenay (Vice President, Night Ninjas); Don Brown MP (Member for Capalaba); Lil Flanagan (Redlands Manager, The Centre for Women & Co.); Fiona Dunn (Manager, Footprints); Kim Richards MP (Member for Redlands); Lesley (SUSO Officer, Footprints).
Kneeling L to R: Kym Courtenay (Secretary, Night Ninjas); Sarah (HRS Officer, Footprints); Meagan (SUSO Coordinator, Footprints).
Absent: Rochelle (HRS Officer, Footprints).


“Homelessness can happen to anyone at any time and for a wide range of reasons, including domestic and family violence, serious illness or death of the income earner, or long-term disadvantage.

“Footprints have been supporting the homeless and those sleeping rough in Redlands for several years now, and they will be delivering programmes right across the region, collaborating with stakeholders and local services.

“Their mobile outreach bus will also complement their offering, delivering services in known hot spot areas.

“Footprints are committed to supporting people experiencing homelessness in Redlands and I am looking forward to working with them.”

Mr Don Brown MP


Also showing their support at the meeting, were Gary and Kym Courtenay from the Night Ninjas, a homelessness program run entirely by volunteers and Lil Flanagan from The Centre for Women & Co., a not-for-profit organisation that exists to educate, support and empower women and their families across the Redlands and Logan region.

HRS requires a multi-tiered and collaborative approach, where communication and relationships between organisations such as Night Ninjas and The Centre for Women & Co. are incredibly valuable in our support of the homeless community. HRS is a part of the Redland Homeless Care Coordination Group along with other key stakeholders across the community.

We are grateful for the ongoing support from all organisations we partner with in the Redlands, Wynnum, Southern Moreton Bay Islands and North Stradbroke Island.

Footprints Housing and Homelessness Response Service photo2L to R: Sarah (HRS Officer, Footprints); Meagan (SUSO Coordinator, Footprints) with HRS client, Andrew.
“I’m Andrew, I am totally and utterly impressed by the care and understanding provided by Sarah and the other Housing and Homelessness Response Service team members. I am only new to the service, but the team have already assisted me tremendously. I now feel very wanted. Thank you, HRS!”
Andrew (HRS Client)
“For Andrew, living in boarding houses has been challenging. HRS is supporting Andrew to obtain a place he can call home. He is looking forward to having his own space where he can do the things he loves — like tinkering with things, he can spend hours fixing anything from car engines to lawn mowers.”
Sarah (HRS Worker, Footprints)

How to access HRS
Via email: HRS@footprintscommunity.org.au, call on: 07 3252 3488 or alternatively, you can visit the Bayside Housing Service Centre and speak with a Footprints Community HRS team member.


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